Privacy Policy

Effective Date: April 12, 2025

At XNow Work Smart (owned and operated by TechMasWorld Infotech Pvt. Ltd.), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, application, and services.

1. Information We Collect

We collect the following types of information:

a) Personal Information

• Name, email address, phone number

• Company details

• Payment and billing information

b) Usage Information

• Login data, IP address, device info

• Pages visited, session time, and preferences

c) Communication Data

• Emails, chat messages, support tickets

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Process payments and subions

• Provide access to ERP modules (CRM, HRM, Projects, etc.)

• Improve functionality and user experience

• Respond to queries and offer customer support

• Send service updates and promotional emails

3. Sharing of Information

We do not sell your personal information. We may share your data:

• With trusted third-party service providers (e.g., payment gateways, hosting)

• When legally required (government, law enforcement)

• To prevent fraud or misuse of our services

4. Data Security

We use industry-standard practices to protect your data:

• Secure servers and encryption

• Limited access to personal information

• Regular audits and monitoring

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences

• Track website usage

• Analyze performance and improve features

You can control cookie settings in your browser.

6. Your Rights

You have the right to:

• Access and update your personal data

• Request data deletion

• Withdraw consent at any time

• Opt out of marketing communications

To make a request, contact us at: contact@masworld.in